Adding or Removing users from your account

Adding and managing users is simple and takes just a few steps:

1. Visit app.videospan.com and log in

2. In the top right corner, you should see a dropdown box with your organization name.  Click the drop down.

3. To add a user, click “Add user to Organization” from the dropdown menu

4. Add the user’s email address and select the appropriate user type:
   
   Owner: Billing Access, Access to all collections, content, and settings. Can add additional users of any type.
   Admin: Same permissions as owner, without access to billing.
   User: Permissions only to the collections they are added to. Also have access to brand assets, captions, templates and calendars.
   Basic User: Permissions only to the collections they are added to. Have view-only access to assets. Only able to view their own items for clips, calendars, and analytics.
   
   

5. Click the “Add” button

6. An email will be sent to the user inviting them to your organization.  You can track the status of their invite using the users tab of the “Manage Organization” section.